PRIVACY POLICY
BACKGROUND:
Best Contracts by Design understands that your privacy is important to you and that you care about how your data is used. We respect and value the privacy of everyone who visits this website, www.bestcontracts.eu (“products AND/OR services”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested.
- Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
| “Account” | means an account required to access and/or use certain areas and features of products AND/OR services; |
| “Cookie” | means a small text file placed on your computer or device by products AND/OR services when you visit certain parts of products AND/OR services and/or when you use certain features of products AND/OR services. Details of the Cookies used by products AND/OR services are set out in Part 14, below; and |
- Information About Us
Products AND/OR services are owned and operated by Best Contracts by Design, a microenterprise registered in France with the SIREN number 939 761 862 00019
Adresse enregistrée: 6 Rue des Vignes, Ripère,79600, Louin, France.
Data Protection Officer: Graeme Sloan.
Email address: graeme.sloan@bestcontracts.eu.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of products AND/OR services. products AND/OR services may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
- What Is Personal Data?
Data Protection Legislation defines personal data as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
- What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
- The right to access the personal data we hold about you. Part 13 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please get in touch with us using the details in Part 15 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please get in touch with us using the details in Part 15 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please get in touch with us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
We would welcome the opportunity to resolve your concerns ourselves; however, please get in touch with us first, using the details in Part 15.
- What Data Do You Collect and How?
Depending upon your use of products AND/OR services, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies. We do not collect any ‘special category’ or ‘sensitive’ personal data AND/OR personal data relating to children AND/OR data relating to criminal convictions and/or offences.
| Data Collected | How we Collect the Data |
| Identity Information including Name, Title. | If you provide it via an email or contact form. |
| Contact information including address, email address, phone numbers. | Through your provision. |
| Business information including business name & address, job title, profession. | Through your provision. |
| Technical information including IP address | Automatic |
- How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we [will] OR [may] use your personal data, and our lawful bases for doing so:
| What we Do | What Data we Use | Our Lawful Basis |
| Registering you on Our system | Your address details. | A legitimate interest in contacting you and answering your queries/requirements. |
| Providing and managing your Account. | Your address details. | A legitimate interest in contacting you and answering your queries/requirements. |
| Administering products AND/OR services. | Details necessary to enable you to utilise products AND/OR services. | A legitimate interest in contacting you and answering your queries/requirements. |
| Administering Our business. | Details of you, your requests and replies to your questions. . | A legitimate interest in contacting you and answering your queries/requirements. |
| Supplying Our products AND/OR services to you. | Details required to fulfil your requirements. | A legitimate interest in contacting you and answering your queries/requirements. |
| Managing payments for Our products AND/OR services. | Details required to fulfil your requirements and those of the relevant tax authorities. | A legitimate interest in providing the services or products and complying with TAX authorities. |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news, and offers on our products AND/OR services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications Regulations, and you will always have the opportunity to opt out.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.
Suppose we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected. In that case, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
- How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
- How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data, OR store some of your personal data in France. This means that it will be fully protected under the Data Protection Legislation.
The security of your personal data is essential to us, and to protect your data, we take several important measures, including the following:
- Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data), including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;
- Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
- How Can I Control My Personal Data?
- In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via products AND/OR services, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us, which you may do by unsubscribing using the links provided in our emails and OR, at the point of providing your details and by managing your Account).
- Can I Withhold Information?
You may access certain areas of products AND/OR services without providing any personal data at all.
- How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is normally no charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests), a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within five business days of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data, within that time. In some cases, however, particularly if your request is more complex, more time may be required, up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
- How Do You Use Cookies?
Products and/OR services may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of products AND/OR services and to provide and improve our products AND/OR services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data are protected and respected at all times.
All Cookies used by and on products AND/OR services are used by current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of products AND/OR services may not function fully or as intended.
products AND/OR services uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to understand better how products AND/OR services is used. This, in turn, enables us to improve products AND/OR services and the products AND/OR services offered through it.
The analytics service(s) used by products AND/OR services use Cookies to gather the required information. You do not have to allow us to use these cookies; however, while our use of them does not pose any risk to your privacy or your safe use of products AND/OR services, it does enable us to continually improve products AND/OR services, making it a better and more useful experience for you.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time; however, you may lose any information that enables you to access products AND/OR services more quickly and efficiently, including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and the manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Graeme Sloan):
Email address: graeme.sloan@bestcontracts.eu.
- Changes to this Privacy Policy
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on products AND/OR services, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of products AND/OR services following the alterations. We recommend that you check this page regularly to stay up to date. This Privacy Policy was last updated on 5thAugust 2025.
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